General Questions

Hangouts are events created by the people within a local community, and are maintained through regular and fun activities that are typically conducted outdoors. There are many hangouts that our members can choose from such as fitness, sports, cooking, travelling, education. There’s even a hangout dedicated to expatriates and their adventures around the world. Hangouts can be filtered by geographical location, type, category, gender and many more options. You name it, we got it. A member can create three kinds of hangouts: • Learning Request Hangout: The member can create a Learning Request Hangout if he/she is looking for specific type of classes such as ‘looking for a personal trainer’ etc. • Regular Hangout: A user can create unlimited number of regular hangouts and is provided free of cost. For instance, a hangout for ‘Traveling’. • Professional Hangout: To create a professional hangout, the user must upgrade his/her membership plan and are typically created by professionals or businesses who wish to provide paid-in services. For example: “I’m a certified tennis coach offering group and private lessons.” To upgrade your membership, please refer to Membership Plans under Host Related Questions.
You can join as many hangouts as you want. If you are still unsure, you can add them to your watch list and join whenever you are ready.
For paid professional hangouts, please check with your host for their refund/rescheduling policy by contacting them on their hangout page.
Even though we actively promote a healthy lifestyle, we do not have such requirements to become a member.
We are not a virtual bridge that connects people together. We are the people. A thriving community that promotes a healthy lifestyle through profound human connections. Despite being a virtual platform, we encourage our members to get off their computers and connect in real-life. Think of it as having a support group in your pocket.

Hangout Related Questions

Simply go to the ‘Explore’ or ‘Search’ page and find the hangout you would like to join. Once you've found one, click on the RSVP or “Book Your Session” button to join in. If you didn't find what you’re looking for simply, create your own hangout and invite other people in your community to join.
We encourage that you let your host know in advance if you can’t attend an event to allow him to plan accordingly. You can still join the next hangout event whenever available. To update your schedule, go back to the hangout page you already joined, click on the RSVP button and choose ‘Not Attending’. This will notify the host that you won’t make it.
Visit the ‘Members’ tab and click on the specific member you would like to communicate with, then click on the contact button. You can also send a private message directly from your online dashboard under the Inbox section. You can also post messages directly on the host's personal or hangout's wall. Messages posted on the wall are not private.
You can invite other members to join your Hangout(s) by clicking on the ‘Edit’ link and choosing ‘Invite People’ from the drop-down list. You can also invite non-members by sharing the Hangout's URL or by clicking on the share icon found on each hangout's page to share on your social media account e.g. Facebook, Google+, Twitter and LinkedIn.
Yes. Constructive feedback is always appreciated. You can leave a review by visiting a hangout page you’ve attended and click on ‘Post a new review’ at the bottom of the page.

Host Related Questions

Anyone above 18 years of age! We are a user-centric community site and we encourage everyone to participate. User needs to be at least 13 years old in order to have an account and 18 years old to host a hangout event. Parental supervision is advised for children under the age of 13.
If you are Private Tutor/Instructor or Business/Institution and wish to host a Hangout, you can choose from the membership plans during the Sign-Up process. The membership rates are: • Individual: Free. Includes hosting unlimited Regular Hangouts/Learning Request Hangouts. • Private Tutor/Instructor: Monthly recurring fee of $19.99 includes hosting of up to 5 paid hangout events per month. • Business/Institution: Monthly recurring fee of $24.99. Includes unlimited paid hangout events.
Please note that if you are creating a hangout, you will be the host. You can create your own hangout in 3 simple Steps: • Step 1 - Click on ‘Create Hangout’ link and choose the type of Hangout you’d like to create from the options available e.g. Regular, Professional or Learning Request. - Choose whether you would like to offer it for free or paid. - Choose your category and subcategory, if available. - Fill in the details of your Hangout such as hangout’s title and description. - Upload your profile photo (mandatory for all hosts). • Step 2 - Choose your location. The time zone will automatically be adjusted. - Select a start and end date and time. The dates cannot be changed after your Hangout is published. You’ll be able to extend your hangout while it is still ongoing. • Step 3 - Review all information and make sure everything is correct before clicking on ‘Publish’. • Step 4 (for Professional and Business Members only) - Add the payment plan(s) for the services you wish to charge for.

Profile, Account and Privacy Related Questions

Account

Go to your ‘Account Settings’ and choose a membership plan under the ‘General’ tab.
Click on ‘Account Settings’ and change your password under the ‘Account’ tab. Click on ‘Change Password’ and input your old password before choosing a new one.
Go to your ‘Account Settings’. Click on the ‘Account’ tab, find ‘Cancel Account’ at the bottom of the page.

Profile

This is the name that will be displayed in all the Hangouts you join/create and to other members. You can change this under the ‘Account’ tab from the ‘Account Setting’ page.
Currently, the site is only available in English but we are working on making other languages available in the future.
You can do this by going to the ‘Account’ tab. Choose your currency from the ‘Preferred Currency’ drop-down list.
Your location determines the hangouts available to you. You can change your location by going to your ‘Account Settings’ and changing it under the ‘General’ tab.

Privacy

Your profile’s visibility is set to public by default. You can change this under the ‘Privacy’ tab.
The users you blocked can be found under the ‘Privacy’ tab. You can unblock users by choosing a member’s name and unblocking them.
Yes, you can edit the visibility of your Hangout page to make it only visible to your friends or yourself. Click on ‘Items’ under the ‘Privacy’ tab to change the visibility.
You can edit notifications under ‘Account Settings’, click on ‘Notifications’ under the ‘Privacy’ tab.

Payment Related Questions

It’s completely free to sign-up as long as you don't want to charge your hangouts' attendees. If you are an individual or a business aiming to provide paid-for services, please refer to the Membership Plans under the Host Related Questions on the FAQ.
We currently accept payments via PayPal. If you don’t have a PayPal account, you can still choose to pay using your Credit Card.
For paid hangouts, you are entitled for a full refund if you cancel 30 days before your scheduled date. If you cancel 15 days before, you will get a 50% refund. Please note that hosts take great effort and time in organising these events and hence, you will not receive a refund if you cancel 7 days before. However, we still recommend that you check with your host for specific refund policies. For a refund of your membership, you will get a full refund if you cancel your paid membership with the first 7 days of usage. However, if you have already created a Professional Hangout, you will not be entitled for a refund.
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